TML.science operates as a licensed FMT manufacturing facility and is responsible for processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

For any questions or concerns about how we process your personal data, you can contact:

Taymount House, Works Road

Letchworth, Hertfordshire SG6 1LB, United Kingdom.

Telephone: +44 (0)330 222 1622

Email: admin@tml.science

If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

The TML.science sites may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

What do we collect

As part of the donor screening process, we may collect and process the following types of personal data:

• Identification Details: Full name, date of birth, gender, contact details (address, phone number, email).

• Health Information: Medical history, lifestyle habits, travel history, medication use, and other relevant health-related information.

• Biological Samples: Stool and blood test results, and other health screenings necessary for donor eligibility.

In terms of the health data that we may collect from you, please note that we work within strict MHRA guidelines and must ensure patient safety is maintained at all times.

 Direct Interactions: You may give us your Identity and Contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• • Sign up to be a donor on the Website;
  • Contact us via the contact details listed on TML.science Website
  • Apply for a job via the TML.science Website;
  • Give us feedback.

Automated technologies or interactions:As you interact with the TML.science Sites, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our Cookie Policy for further details.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so and any  sharing to which you consent.We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following :

Your personal data is collected and processed solely for the purpose of donor screening and ensuring compliance with regulatory standards for FMT manufacturing. Specifically, we process your data to:

• Assess eligibility for donation.

• Conduct medical and laboratory screenings.

• Maintain records in compliance with regulatory and quality control requirements.

• Contact you regarding your eligibility and screening results.

How We Store and Protect Your Data

Your data is securely stored and protected against unauthorised access, loss, or misuse. Measures include:

• Secure, encrypted databases and restricted access controls.

• Compliance with Good Manufacturing Practice (GMP) guidelines for data protection.

• Limited access to authorized personnel involved in the donor screening process.

Your data will be retained only for as long as necessary to fulfil screening requirements and comply with legal obligations.

Your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like to request your details please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

TML.science may change this policy from time to time by updating this page.

We do not sell or share your personal data for marketing purposes. However, we may share it with:

• Regulatory authorities (e.g., MHRA) for compliance purposes.

• Accredited laboratories for medical testing and screening.

• Healthcare professionals involved in the donor screening process.

All third parties are required to handle your data securely and in accordance with data protection regulations.

International transfers

We may transfer the Personal Data outside of the United Kingdom.

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data.
• Where we use certain service providers, we may use specific contracts approved for use in the UK which give Personal Data the same protection it has in the UK.

If you require further information about these adequate safeguards, you can request it using our contact details.

Tracking information

We use analysis tools to develop a better understanding of how customers are using our website, in order to improve the user experience. The information we track is anonymous and not linked to any personal information you provide.

Data Retention

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

To determine the appropriate retention period for your Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.

If we decide that you are not eligible to be a donor, or if you do not complete the full survey then all information you provide will be deleted within one year.

In some circumstances we may anonymise your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

Your Rights

You have the following rights:

Access

The right to be provided with a copy of your Personal Data (the right of access).

Rectification

The right to require us to correct any mistakes in your Personal Data.

Erasure

The right to require us to delete your Personal Data – in certain situations.

Restriction of processing

The right to require us to restrict processing of your Personal Data – in certain circumstances, e.g. if you contest the accuracy of the data.

Data portability

The right to receive the Personal Data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party – in certain situations.

To object

The right to object:

At any time to your Personal Data being processed for direct marketing (including profiling); or in certain other situations to our continued processing of your Personal Data, e.g. processing carried out for the purpose of our legitimate interests.

Not to be subject to automated individual decision-making

The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

Withdraw consent

The right to withdraw your consent to us processing your Personal Data at any time if our processing is based on your consent.

For further information on each of those rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the UK GDPR.

If you would like to exercise any of the above rights, please email, call or write to us, using the contact details set out in the below section: ‘Contact us’.

What We May Need From you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

How to contact us